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Telenor Hello Data

Telenor
Hello Data Premium
Unlimited data in Hungary, as well as unlimited calls and sms to any network
Telenor
Hello Data Medium
Unlimited data in Hungary and 500 minutes to any network
Telenor
Hello Data Standard
Unlimited data in Hungary and 200 minutes to any network
Telenor
Hello Data START
Unlimited use of data in Hungary and 50 minutes to any network
Data available in Hungary
UNLIMITED DATA
Az EU-ban felhasználható roaming adatkeret
14 GB
11 GB
7 GB
5 GB
EU roaming and calls to any domestic network
Unlimited
500 minutes
200 minutes
50 minutes
Other minute and SMS charges
Unlimited
35 HUF
Loyalty period
NO LOYALTY PERIOD
Monthly fee with e-Comfort package and no handset, for new subscribers
19,990 HUF
14,990 HUF
9,990 HUF
5,990 HUF
ARE YOU A TELENOR SUBSCRIBER WITHIN YOUR LOYALTY PERIOD?
Click here for the terms and conditions when changing tariffs within the loyalty period!
Telenor
Hello Data Premium
Unlimited data in Hungary, as well as unlimited calls and sms to any network
Telenor
Hello Data Medium
Unlimited data in Hungary and 500 minutes to any network
Telenor
Hello Data Standard
Unlimited data in Hungary and 200 minutes to any network
Telenor
Hello Data START
Unlimited use of data in Hungary and 50 minutes to any network
Data available in Hungary
UNLIMITED DATA
Az EU-ban felhasználható roaming adatkeret
14 GB
11 GB
7 GB
5 GB
EU roaming and calls to any domestic network
Unlimited
500 minutes
200 minutes
50 minutes
Other minute and SMS charges
Unlimited
35 HUF
Loyalty period
AS LONG AS YOUR CURRENT TARIFF PACKAGE LOYALTY PERIOD LASTS
Monthly fee with e-Comfort package, for existing subscribers if previously you did not buy a phone
19,990 HUF
14,990 HUF
9,990 HUF
5,990 HUF
Monthly fee with e-Comfort package, for existing subscribers if previously you also bought a phone
24,990 HUF
19,990 HUF
13,990 HUF
7,490 HUF
FREQUENTLY ASKED QUESTIONS

Mobile TV service in Telenor Hello Data packages


Choose Hello Data Start or Standard tariff and enjoy the MyTV Start package for free. Download the app from the Store.

Choose Hello Data Start or Standard tariff and enjoy the MyTV Start package for free. Download the app from the Store.

Choose Hello Data Medium tariff and order the MyTV Plus package for HUF 0. Send the "MYTVPLUS" in sMS to 1750. Download the app from the Store and enjoy the 50 TV channels on your mobile, tablet or SmartTV!

Choose Hello Data Premium tariff and order the MyTV Max package for HUF 0. Send the "MYTVMAX" in sMS to 1750. Download the app from the Store and enjoy the 72 TV channels on your mobile, tablet or SmartTV!

List of MyTV channels

Other important information:
- Use the sms codes above for activating the free of charge MyTV services
- If you order and resign the free MyTV services, next time it will be available at a regular price
- If you do not use the MyTV service, your subscription will be canceled after 3 months

 

Information on data traffic


a. (Rules of data use)

The Telenor Hello Data tariff packages are designed for use by individuals only and the rules for normal use must be complied with. It is not deemed normal use when the Subscriber does not make at least one voice call in an invoicing period or when the made voice calls or call forwarding last(s) for more than 24 hours a day. The Telenor Hello Data tariff packages cannot be used for communication between machines (e.g., remote monitoring). The voice and message sending services of the Telenor Hello Data tariff packages may not be used on any device that is not suitable for making or receiving voice calls or does not have its own display, speakers, microphone or keyboard (also including touchscreen). Such an equipment is e.g., a private branch exchange or an SMS-sending device. The Telenor Hello Data tariff packages may not be used for commercial purposes, including but not limited to telemarketing, customer service or bulk SMS sending. In the event of improper use, Telenor shall have the right to limit the service up until the end of the invoicing period and will notify the Subscriber of this measure. The minimum services available during the limitation period are specified in Section 5.2 of the GTC.

b. (What can the minutes and SMS messages in the tariff package not be used for?)

The minutes/SMS messages and fees included in the tariff package apply to standard rate calls and SMS messages, i.e., they do not apply to special calling directions (Voice mail, call forwarding, Telephone time service and Invoice information), the toll-free numbers within Telenor’s service area, to directory calls and calls connected by them, to fax data-based and mobile transmission services in domestic/international/roaming directions, to premium-rate calls and SMS messages, or to accessing Donation lines or MobileShopping.

c. (Speed management rule):

It is a technical property of the mobile technology that the available resources are divided among the subscribers within the particular geographic area. Telenor is committed to offering the highest possible customer experience to its subscribers with a high degree of utilisation of network capacities. Consequently, in order to achieve adequate distribution and optimum use of its mobile Internet resources, Telenor may apply dynamic network management, as a result of which the properties of the service may change. This does not affect the unlimited nature of the mobile internet service. Otherwise, Telenor informs its subscribers that, due to the properties of the technology, which includes that mobile services may not be accessible an certain locations due to the characteristics of the area, it does not guarantee a speed for its mobile internet service in general but, contrary to general rules, it intends to guarantee that the download speed will not be reduced below 2 Mbit/s within the framework of network management indicated above with the Telenor Hello Data service. The rule laid down in this section does not affect the applicability of measures applied to prevent or reduce the impact of network congestion stated in Section 4.2 of the Core text of the GCT.

Roaming information


With the Telenor Hello Data tariff packages, the unlimited domestic data amount can be used in Hungary, while the data amount defined for roaming tariff zone 1 may be used in roaming tariff zone 1. The Telenor Hello Data Start tariff package contains 5 GB, the Telenor Hello Data Standard package contains 7 GB, the Telenor Hello Data Medium 11 GB, and the Telenor Hello Data Premium contains 14 GB of data available in roaming tariff zone 1 in each invoicing cycle. Once the data amount available in roaming tariff zone 1 has been used, the mobile internet is accessible for HUF 2,77 / MB extra fee until the end of the cycle. The Internet data package will become available again on the first day of the invoicing cycle, no later than at the end of the day, or a supplementary roaming mobile internet package may be purchased. In the Telenor Hello Data tariff packages the data amount available on the supplementary data tickets can be used in the 1 roaming d tariff zone. The 100 MB data ticket, 3 GB data ticket and 5 GB data ticket services are not available for the Telenor Hello Data tariff packages. Data tickets: telenor.hu/mobile/data
Telenor sends a notification when 80% or 100% of the data traffic available with the tariff package in roaming tariff zone 1 has been reached through the MyTelenor application or an SMS, or on a sub-page during browsing.

The terms and conditions of fair use of roaming are available on the following link: https://www.telenor.hu/roaming-valtozas

Terms of use for the E-Comfort package


Our e-Comfort package is available during purchase, by selecting the E-bill invoicing method. In order to be able to keep the package, you need to settle your invoice by the payment deadline indicated therein with one of the following payment methods: bank transfer, direct debit, online (e.g. via my.telenor.hu, or by using the MyTelenor or Telenor Wallet mobile applications) using a bank card issued in Hungary suitable for making online purchases, or at an ATM.
AIf you fail to fulfil the terms of the e-Comfort package indicated above, you will be charged the following penalty on your next monthly invoice:
Telenor Hello Data tariff packages: HUF 1,000

Important information for existing customers


You can switch your existing subscription within the loyalty period to any Telenor Hello Data tariff package: any switch to a lower tariff category entails a penalty, while when the switch is made to an identical or higher tariff category, the loyalty will be carried forward. If the loyalty period was triggered by a purchase of a phone with a discount, the Telenor Hello Data tariffs are available subject to the payment of a supplementary monthly fee for the phone until the loyalty period expires.

Services without a monthly fee included in and excluded from the tariff package


a. (Services included in the tariff package)

Services without a monthly fee included in the tariff package Hívástartás (Call Hold), Hívásvárakoztatás (Call Waiting), Hívásátirányítás (Call Forwarding), Hívófél-azonosítás (Calling Line Identification Presentation), Hangposta (Voice Mail), Hívásértesítő (Call Notification), SMS, MMS

b. (Services excluded from the tariff package)

Unavailable services: Services with a discount available in roaming tariff zone 1 (Section III.8.3), Land-line caller, 0 HUF after 5 minutes, 40 SMS messages, 80 SMS messages, Unlimited SMS messages, 40 minutes voice calls, 80 minutes voice calls, 1 number called freely, Supplementary mobile internet service in Section III.3, with the exception of 500 MB/1 GB data ticket.

Terms and conditions of the promotion


Terms and conditions of the promotion in the case of Telenor Hello Data Start, Standard, Medium, Premium tariff packages:
bid available for business subscribers who have new or existing individual (residential) or SME offers (1-25 call numbers);
retail Subscribers can take part with a maximum of 6, Business subscribers with a maximum of 11 call numbers in the promotion for 1 year from the first purchase. Telenor may deviate from that condition in each promotion as defined in the communication of the particular promotion.

The tariff package offer is valid until withdrawn for normal, individual, domestic use, with or without a phone purchase, with an e-Comfort package and is available to customers purchasing a new individual postpaid subscription or using the Bonus Program..
The unlimited minutes and SMS messages included in the monthly fees of the packages apply exclusively to domestic, or within EU, standard-rate calls and SMS messages. Traffic is measured and invoiced in one-minute increments. The prices indicated on the page are gross prices. The further conditions for normal use are specified in the General Terms and Conditions (GTC).
Network neutrality – a standard Internet service description table
Telenor Hello Data START
Unlimited use of data in Hungary and 50 minutes to any network
Data available
in Hungary
UNLIMITED DATA
Az EU-ban felhasználható roaming adatkeret
5 GB
EU roaming and calls to any domestic network
50 minutes
Other minute and SMS charges
35 HUF
Loyalty period
NO LOYALTY PERIOD
Monthly fee with e-Comfort package and no handset, for new subscribers
5,990 HUF
Telenor Hello Data Standard
Unlimited data in Hungary and 200 minutes to any network
Data available
in Hungary
UNLIMITED DATA
Az EU-ban felhasználható roaming adatkeret
7 GB
EU roaming and calls to any domestic network
200 minutes
Other minute and SMS charges
35 HUF
Loyalty period
NO LOYALTY PERIOD
Monthly fee with e-Comfort package and no handset, for new subscribersk
9,990 HUF
Telenor Hello Data MEDIUM
Unlimited data in Hungary and 500 minutes to any network
Data available
in Hungary
UNLIMITED DATA
Az EU-ban felhasználható roaming adatkeret
11 GB
EU roaming and calls to any domestic network
500 minutes
Other minute and SMS charges
35 HUF
Loyalty period
NO LOYALTY PERIOD
Monthly fee with e-Comfort package and no handset, for new subscribers
14,990 HUF
Telenor Hello Data PREMIUM
Unlimited data in Hungary, as well as unlimited calls and sms to any network
Data available
in Hungary
UNLIMITED DATA
Az EU-ban felhasználható roaming adatkeret
14 GB
EU roaming and calls to any domestic network
Unlimited
Other minute and SMS charges
Unlimited
Loyalty period
NO LOYALTY PERIOD
Monthly fee with e-Comfort package, for existing subscribers if previously you did not buy a phone
19,990 HUF
ARE YOU A TELENOR SUBSCRIBER WITHIN YOUR LOYALTY PERIOD?
Click here for the terms and conditions when changing tariffs within the loyalty period!
Telenor Hello Data START
Unlimited use of data in Hungary and 50 minutes to any network
Data available
in Hungary
UNLIMITED DATA
Az EU-ban felhasználható roaming adatkeret
5 GB
EU roaming and calls to any domestic network
50 minutes
Other minute and SMS charges
35 HUF
Loyalty period
AS LONG AS YOUR CURRENT TARIFF PACKAGE LOYALTY PERIOD LASTS
Monthly fee with e-Comfort package, for existing subscribers if previously you did not buy a phone
5 990 Ft
Monthly fee with e-Comfort package, for existing subscribers if previously you also bought a phone
7 490 Ft
Telenor Hello Data Standard
Unlimited data in Hungary and 200 minutes to any network
Data available
in Hungary
UNLIMITED DATA
Az EU-ban felhasználható roaming adatkeret
7 GB
EU roaming and calls to any domestic network
200 minutes
Other minute and SMS charges
35 HUF
Loyalty period
AS LONG AS YOUR CURRENT TARIFF PACKAGE LOYALTY PERIOD LASTS
Monthly fee with e-Comfort package, for existing subscribers if previously you did not buy a phone
9 990 Ft
Monthly fee with e-Comfort package, for existing subscribers if previously you also bought a phone
13 990 Ft
Telenor Hello Data MEDIUM
Unlimited data in Hungary and 500 minutes to any network
Data available
in Hungary
UNLIMITED DATA
Az EU-ban felhasználható roaming adatkeret
11 GB
EU roaming and calls to any domestic network
500 minutes
Other minute and SMS charges
35 HUF
Loyalty period
AS LONG AS YOUR CURRENT TARIFF PACKAGE LOYALTY PERIOD LASTS
Monthly fee with e-Comfort package, for existing subscribers if previously you did not buy a phone
14,990 Ft
Monthly fee with e-Comfort package, for existing subscribers if previously you also bought a phone
19,990 HUF
Telenor Hello Data PREMIUM
Unlimited data in Hungary, as well as unlimited calls and sms to any network
Data available
in Hungary
UNLIMITED DATA
Az EU-ban felhasználható roaming adatkeret
14 GB
EU roaming and calls to any domestic network
Unlimited
Other minute and SMS charges
Unlimited
Loyalty period
AS LONG AS YOUR CURRENT TARIFF PACKAGE LOYALTY PERIOD LASTS
Monthly fee with e-Comfort package, for existing subscribers if previously you did not buy a phone
19,990 HUF
Monthly fee with e-Comfort package, for existing subscribers if previously you also bought a phone
24,990 HUF
FREQUENTLY
ASKED QUESTIONS

Mobile TV service in Telenor Hello Data packages


Choose Hello Data Start or Standard tariff and enjoy the MyTV Start package for free. Download the app from the Store.

Choose Hello Data Medium tariff and order the MyTV Plus package for HUF 0. Send the "MYTVPLUS" in sMS to 1750. Download the app from the Store and enjoy the 50 TV channels on your mobile, tablet or SmartTV!

Choose Hello Data Premium tariff and order the MyTV Max package for HUF 0. Send the "MYTVMAX" in sMS to 1750. Download the app from the Store and enjoy the 72 TV channels on your mobile, tablet or SmartTV!

List of MyTV channels

Other important information:
- Use the sms codes above for activating the free of charge MyTV services
- If you order and resign the free MyTV services, next time it will be available at a regular price
- If you do not use the MyTV service, your subscription will be canceled after 3 months

 

Information on data traffic


a. (Rules of data use)

The Telenor Hello Data tariff packages are designed for use by individuals only and the rules for normal use must be complied with. It is not deemed normal use when the Subscriber does not make at least one voice call in an invoicing period or when the made voice calls or call forwarding last(s) for more than 24 hours a day. The Telenor Hello Data tariff packages cannot be used for communication between machines (e.g., remote monitoring). The voice and message sending services of the Telenor Hello Data tariff packages may not be used on any device that is not suitable for making or receiving voice calls or does not have its own display, speakers, microphone or keyboard (also including touchscreen). Such an equipment is e.g., a private branch exchange or an SMS-sending device. The Telenor Hello Data tariff packages may not be used for commercial purposes, including but not limited to telemarketing, customer service or bulk SMS sending. In the event of improper use, Telenor shall have the right to limit the service up until the end of the invoicing period and will notify the Subscriber of this measure. The minimum services available during the limitation period are specified in Section 5.2 of the GTC.

b. (What can the minutes and SMS messages in the tariff package not be used for?)

The minutes/SMS messages and fees included in the tariff package apply to standard rate calls and SMS messages, i.e., they do not apply to special calling directions (Voice mail, call forwarding, Telephone time service and Invoice information), the toll-free numbers within Telenor’s service area, to directory calls and calls connected by them, to fax data-based and mobile transmission services in domestic/international/roaming directions, to premium-rate calls and SMS messages, or to accessing Donation lines or MobileShopping.

c. (Speed management rule):

It is a technical property of the mobile technology that the available resources are divided among the subscribers within the particular geographic area. Telenor is committed to offering the highest possible customer experience to its subscribers with a high degree of utilisation of network capacities. Consequently, in order to achieve adequate distribution and optimum use of its mobile Internet resources, Telenor may apply dynamic network management, as a result of which the properties of the service may change. This does not affect the unlimited nature of the mobile internet service. Otherwise, Telenor informs its subscribers that, due to the properties of the technology, which includes that mobile services may not be accessible an certain locations due to the characteristics of the area, it does not guarantee a speed for its mobile internet service in general but, contrary to general rules, it intends to guarantee that the download speed will not be reduced below 2 Mbit/s within the framework of network management indicated above with the Telenor Hello Data service. The rule laid down in this section does not affect the applicability of measures applied to prevent or reduce the impact of network congestion stated in Section 4.2 of the Core text of the GCT.

Roaming information


With the Telenor Hello Data tariff packages, the unlimited domestic data amount can be used in Hungary, while the data amount defined for roaming tariff zone 1 may be used in roaming tariff zone 1. The Telenor Hello Data Start tariff package contains 5 GB, the Telenor Hello Data Standard package contains 7 GB, the Telenor Hello Data Medium 11 GB, and the Telenor Hello Data Premium contains 14 GB of data available in roaming tariff zone 1 in each invoicing cycle. Once the data amount available in roaming tariff zone 1 has been used, the mobile internet is accessible for HUF 2,77 / MB extra fee until the end of the cycle. The Internet data package will become available again on the first day of the invoicing cycle, no later than at the end of the day, or a supplementary roaming mobile internet package may be purchased. In the Telenor Hello Data tariff packages the data amount available on the supplementary data tickets can be used in the 1 roaming d tariff zone. The 100 MB data ticket, 3 GB data ticket and 5 GB data ticket services are not available for the Telenor Hello Data tariff packages. Data tickets: telenor.hu/mobile/data
Telenor sends a notification when 80% or 100% of the data traffic available with the tariff package in roaming tariff zone 1 has been reached through the MyTelenor application or an SMS, or on a sub-page during browsing.

The terms and conditions of fair use of roaming are available on the following link: https://www.telenor.hu/roaming-valtozas

Terms of use for the E-Comfort package


Our e-Comfort package is available during purchase, by selecting the E-bill invoicing method. In order to be able to keep the package, you need to settle your invoice by the payment deadline indicated therein with one of the following payment methods: bank transfer, direct debit, online (e.g. via my.telenor.hu, or by using the MyTelenor or Telenor Wallet mobile applications) using a bank card issued in Hungary suitable for making online purchases, or at an ATM.
If you fail to fulfil the terms of the e-Comfort package indicated above, you will be charged the following penalty on your next monthly invoice:
Telenor Hello Data tariff packages: HUF 1,000

Important information for existing customers


You can switch your existing subscription within the loyalty period to any Telenor Hello Data tariff package: any switch to a lower tariff category entails a penalty, while when the switch is made to an identical or higher tariff category, the loyalty will be carried forward. If the loyalty period was triggered by a purchase of a phone with a discount, the Telenor Hello Data tariffs are available subject to the payment of a supplementary monthly fee for the phone until the loyalty period expires.

Services without a monthly fee included in and excluded from the tariff package


a. (Services included in the tariff package)

Services without a monthly fee included in the tariff package Hívástartás (Call Hold), Hívásvárakoztatás (Call Waiting), Hívásátirányítás (Call Forwarding), Hívófél-azonosítás (Calling Line Identification Presentation), Hangposta (Voice Mail), Hívásértesítő (Call Notification), SMS, MMS

b. (Services excluded from the tariff package)

Unavailable services: Services with a discount available in roaming tariff zone 1 (Section III.8.3), Land-line caller, 0 HUF after 5 minutes, 40 SMS messages, 80 SMS messages, Unlimited SMS messages, 40 minutes voice calls, 80 minutes voice calls, 1 number called freely, Supplementary mobile internet service in Section III.3, with the exception of 500 MB/1 GB data ticket.

Terms and conditions of the promotion


Terms and conditions of the promotion in the case of Telenor Hello Data Start, Standard, Medium, Premium tariff packages:
bid available for business subscribers who have new or existing individual (residential) or SME offers (1-25 call numbers);
retail Subscribers can take part with a maximum of 6, Business subscribers with a maximum of 11 call numbers in the promotion for 1 year from the first purchase. Telenor may deviate from that condition in each promotion as defined in the communication of the particular promotion.

The tariff package offer is valid until withdrawn for normal, individual, domestic use, with or without a phone purchase, with an e-Comfort package and is available to customers purchasing a new individual postpaid subscription or using the Bonus Program.
The unlimited minutes and SMS messages included in the monthly fees of the packages apply exclusively to domestic, or within EU, standard-rate calls and SMS messages. Traffic is measured and invoiced in one-minute increments. The prices indicated on the page are gross prices. The further conditions for normal use are specified in the General Terms and Conditions (GTC).
Network neutrality – a standard Internet service description table

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