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Legal Notice and Terms of Use

1. Effect

1.1 The Operator
The web pages (hereinafter referred to as Website) are owned and managed by Telenor Hungary Plc. (business organization registered at the Pest County Court as Court of Registration under court registration number 13-10-040409, registered address: 2045 Törökbálint, Pannon út 1.), hereinafter referred to as the Operator.

1.2 The User
Prior to using this Website managed by the Operator the User must read and accept the Terms of Service.

By accessing the Website managed by the Operator the User agrees to have read the current Terms of Service and be bound by them.

1.3 The Website
All websites managed under domain names registered by the Operator for the benefit of the Operator fall under the current Terms of Service.

By complying with the terms contained herein users may freely browse the Operator’s Website, in particular www.telenor.hu and www.djuice.hu and all their subpages.

The Operator may require prior registration for the usage of certain websites and services accessible from these websites (in particular SMS Stúdió, MMS Stúdió and Tár, E-mail Stúdió, MyTelenor, Telenor Netshop).

2. TERMS OF USE

  • Users can create a hypertext link to the Operator’s pages provided the manner and length of use do not violate the terms contained in Section 3 of the current Terms of Service;
  • Users may not frame the content of the Website;
  • Users may not display a false relationship with the Operator;
  • Users may not publish false information in connection with the Operator’s products or services;
  • The Operator’s logo and trademarks may only be used with the Operator’s prior consent;
  • Tasteless or offensive content is not allowed.

3. CONTENT AND INTELLECTUAL PROPERTY RIGHTS

The design, content selection, layout, editing and content of the Operator’s Website (hereinafter referred to as Content) are protected by copyright owing to their individual and original nature.

The beneficiary of the copyright is the Operator (Article 1.1) therefore the Operator has the exclusive right to permit each use for others.

The Content or any portion of the Content may not be duplicated, copied, re-published, distributed or stored without the prior written consent of the Operator. The User may not create or re-write any material or work arising from or based on the Content, including in particular the reproduction, unauthorized distribution or sale of fonts, icons, buttons, links, wallpapers, screensavers, texts, images, graphics, logos, postcards, photos, audio and video materials.

The Operator, however, grants the User permission to store or print the abstract of web pages for their own personal use on their own personal computer. Any commercial use requires the prior written consent of the Operator. The User shall observe all copyrights and other rights related to the Content.

The Operator may modify, update or withdraw the entire Content or any portion of it any time without prior notification.

The violation of the copyright shall have legal consequences in accordance with the Civil Code (Article 94 of Act LXXVI/1999 on Copyright) and the Criminal Code (Article 329/A).

In the event the User voluntarily sends materials (including any file containing text or other codes as well as files simultaneously containing visual and audio materials, any runnable or non-runnable files) to the Operator via the Website the User, by voluntarily sending such material, agrees to grant a non-exclusive right of use to the Operator in connection with such voluntarily sent material without any remuneration. Such works may be used (duplicated, distributed, publicly presented, transmitted to the public, re-worked, displayed or deleted) at the Operator’s discretion on the Operator’s Website.

4. COMMUNICATION OPTIONS

The Operator provides the User with the following communication options within or in connection with the Website: e-mail, SMS, MMS.

5. THE OPERATOR’S LIABILITY

Considering that the Content of the Website may be changed independently of the Operator the Operator makes no warranties or representations about the accuracy, reliability or completeness of the Content but shall do all in its power to protect the completeness of the Content. The Users shall only use the Website at their own responsibility and the Operator shall not be held liable for damages arising from false, incorrect or incomplete content.

On its Website the Operator displays links to other content and Internet sites, created by third parties. The Operator waives all responsibility as to such content and Internet sites created by third parties and shall not be held liable for damages arising from the use of such web pages.

The User acknowledges that the Operator shall not be held liable for any error, virus-induced damage or data loss occurring in his/her computers and for unauthorized access to the User’s computer or network.

6. PROTECTING THE SECURITY OF THE OPERATOR’S WEBSITE

The User may not violate or attempt to violate the security of the Website, in particular the following:

  1. unauthorized access to data unintended for the User or logging in to a server or under an identifier to which the User is unauthorized;
  2. the User may not attempt to investigate, spy or test the vulnerability of the system or the network, or violate the security or authorization verification measures of the system without the appropriate permission;
  3. the User may not interfere in or interrupt any service provided for the Users, host or network (the following are in particular forbidden: placing a virus on the Website, overloading, flooding, spamming, mail bombing or crashing the Website);
  4. the sending of undesired mail, including the promotion and/or advertising of products or services, is not permitted.

7. PROTECTION OF PERSONAL DATA

In the application of the current Terms of Service the Operation shall comply with all effective Hungarian provisions on data management and data protection, with special regard to Act LXIII/1992 on the protection of personal data and the disclosure of data of public interest, Act VI/1998 governing the individuals’ protection in the computerized processing of personal data, Act C/2003 on electronic communication and Act CVIII/2001on services related to the information society as well the Data Protection Commissioner’s recommendation about certain issues of Internet-related data management.

Prior to collecting, recording and managing any of the User’s data the Operator shall display a clear, noticeable and obvious notification informing the User of the method, objective and principles of the data collection. In addition, in each case where the data collection, management and recording are not required by the law the Operator will notify the User that data may be submitted voluntarily. The Operator informs the affected User about the objective of data collection and who will manage and process the data. If there is a provision in place governing the collection of data forwarded from or connected to existing data management it will also constitute notification of data management.

In every case where the Operator wishes to use the submitted data for a purpose different that the purpose of the original data collection the Operator shall notify the Users to request their express prior consent and provide them with an opportunity to forbid such usage.

The Operator takes the appropriate measures to ensure the security of data and personal data it manages, in particular it takes care that data shall not be accessible to unauthorized third parties. With regard to services available on the Website and requiring registration the Operator enables the Users to access, modify or delete via the telephone customer service their own data after typing in their individual identifier and password.

The User shall treat the password he/she specified confidential. In the event the User’s individual identifier and password are obtained by an unauthorized third party after being correctly submitted in the identification process the Operator shall not be held liable for the arising damages and disadvantages.

The Operator expressly recommends that the Users regularly modify their password. Passwords should not be disclosed to anyone and stored in a place inaccessible to others.

In certain cases, to protect the User’s data the Operator may use the encryption technology Secure Sockets Layer (SSL), in particular for the collection and transmission of purchase-related or customer service data. The objective of SSL encryption is to ensure that the information is only available to the Operator and the User in question. The encryption technology is working if you see an unbroken key or a closed lock (depending on the type of your browser) at the bottom of the browser window .

7.1 Data managed by the Operator and objective of data management

MyTelenor and NetShop services

Data required during registration

  • Mobile phone number or customer number
  • card-level or customer-level password
  • user name*
  • password*
  • e-mail*

The objective of managing the above data: identification required to use the service, fulfilment of the service or the order, contact with the User. Telenor will store such data as long as the subscriber or the user is registered for the MyTelenor or NetShop services. Registration may be cancelled via Telenor’s customer service.

Other data that may be provided following registration

  • surname
  • first name
  • date of birth
  • place of birth
  • mother’s maiden name
  • ID card number
  • passport number
  • address card number

The objective of managing the above data is to identify the User. In addition to the purpose of identification the Operator may only use the data in an automated format for statistical purposes.

E-mail Stúdió service

Data required for registration

  • mobile phone number*
  • password*

The objective of managing the above data is to identify the User during the use of the service.

Data managed through the users’ consent

  1. the user’s name
  2. the user’s sex
  3. the user’s year of birth
  4. name of the town/village where the user lives
  5. name of the county where the user lives
  6. the user’s highest qualifications
  7. the user’s family status
  8. the user’s field of interest

The objective of data management for Section a) is to identify the user in mails exchanged during the use of the service.

The objective of data management for Sections b)-h) is to develop the service and use such data for business acquisition and market research.

Data provided during the registration will be stored by Telenor until the User’s subscription is terminated.

Data recorded during the use of the service

For Mobilposta: names and phone numbers, e-mail addresses stored in the Address Book, data of entries stored in the Calendar and data of e-mail messages in the Folders.

The objective of managing the above data is to allow the actual use of the service.

SMS Stúdió, MMS Stúdió and Tár, MyWAP, MobiTrend and Mobitrend Max services

Data required for registration

  • mobile phone number*
  • password*

The objective of managing the above data is to identify the User during the use of the service. Telenor will store such data as long as the subscriber is registered for the various services. Registration may be cancelled via Telenor’s customer service.

Data recorded during the use of the service:

For E-mail Stúdió: names and phone numbers, e-mail addresses stored in the Address Book, data of entries stored in the Calendar and data of e-mail messages in the Folders.

For group SMS: data of stored names and groups, data of phone numbers and SMS texts.

For MyWAP: name and URL of wap pages stored as bookmarks.

For MMS Stúdió and Tár: data of stored MMS messages (addressee’s and sender’s data, text and attached files)

The objective of managing the above data is to allow the actual use of the service.

Fleet tracking service

Data required for logging in (upon the execution of the service agreement the Operator will provide the Subscriber with the following data that the Subscriber should change after the first log-in)

  • user name*
  • password*

The objective of managing the above data is to identify the User during the use of the service.

Other data that may be provided following registration

  1. full name
  2. phone number
  3. e-mail address
  4. secondary users
    1. user name
    2. password
    3. full name
    4. phone number
    5. e-mail address
  5. queried subscriptions (tracked)
    1. car’s registration number
    2. name
    3. remark
    4. map sign

The objective of managing the above data:

  • identification of the User
  • automatic notification of the Subscriber if data are provided in Sections b) and c)
  • use of the service by other Users if data are provided in Section d)
  • identification of data to be recorded about queriable subscriptions for the Subscriber if data are provided in Section e)

Data will be stored by Telenor as long as the Subscriber uses the service.

Data of position queries: the Operator stores the results of position queries for 6 months for the User in the framework of the Fleet Tracking service. The User may delete these position queries any time within 6 months. Results of the position queries shall not be used by the Operator in any manner.

Data marked by * are required for registration therefore their provision is mandatory.

Telenor’s data management policy: Data Management Policy

7.2 Applied rules

  1. Information automatically logged by the Operator’s servers. At all access levels of the website the Operator’s servers automatically register the Users’ IP address, their type of operating system and browser, the URL address of visited pages, the time of the visit. The Operator may only use such information in aggregate and processed format for the sole purpose of correcting the potential errors and improving the quality of services provided on the Website and for statistical purposes.
  2. The Operator shall not in any manner connect the data with other personal data provided by the Users.
  3. Cookies. For the purpose of providing certain services the Operator will attach cookies to the Users’ computer. The cookies will be solely used to facilitate the authentication of Users and will not be used for any other purpose. Disabling cookies by the User does not pose an obstacle to the use of services provided on the Website unless the Operator notifies the User to the contrary prior to using the services.
  4. Personal data made available to the Operator during registration. To use certain services of the Operator the User needs to fill in a registration form. Information obtained during registration shall be handled by the Operator with the highest care and confidentiality to ensure that no unauthorized parties may access them. The objective of managing information made available to the Operator is to develop the services of the Website in line with the Users’ interest by compiling statistical data. The Operator may transfer certain information in aggregate and processed format to certain partners for the purpose of enabling the Operator’s partners to develop their services in line with the Users’ interest. The Operator is entitled to disclose certain information (number and distribution of page impressions, visits and visitors) as statistics to provide information to interested parties about the operation of the Website’s services.
  5. Data allowing individual access to Users. The Operator may only use data allowing individual access to Users (for example e-mail addresses, passwords, reminders, etc.) for purposes previously approved by the User and may not make them available to third parties (with the exception of cases specified by law) without the User’s prior written consent. In the event the expansion of services on the Website requires it the Operator may send informative materials to the User. In each case, however, the Operator shall in advance inform the User of the nature and length of materials the User may expect in the event he/she wishes to use the given service. In the event the Users do not give their express consent to receiving other services the Operator will exclusively provide them with the services that their consent covers and only until they expressly objects against them.
  6. Data allowing physical access to Users. The Operator may collect data allowing physical access to Users by indicating the purpose of data collection if the nature of the given service requires it and the User has given its consent on the Website in accordance with the current Terms of Use, e.g. billing, mailing, delivery addresses, phone numbers. The Operator may only use such data for purposes previously approved by the User and may not make them available to third parties under any circumstances with the exception of the subcontractor responsible for home delivery (Telemax GSM Szerviz Kft. - 1145 Budapest, Szugló u. 47.).

8. MODIFICATION OF THE TERMS OF SERVICE

The Operator may modify the current Terms of Service at any time. By performing the registration recorded in Section 3 the User agrees to be bound by the modifications of the Terms of Service.

9. TERMS OF REGISTRATION

In the event any Website or service accessible from such Website is accessible through registration by filling in the Registration Form the User agrees to be bound by the Terms of Service and consents to the Operator managing the User’s personal data as stipulated by the relevant legal provisions (as described in Section 7).

By filling in the Form required for registration the User consents to the Operator managing the User’s personal data for purposes specified in the current Terms of Service. By approving the registration the User acknowledges that the above consent was given as a voluntary statement based on preliminary information.

In knowledge of the current Terms of Service the Users may decide which data they will submit to the Operator on the Website in addition to the data necessary for registration. By submitting their data the Users consent to the Operator managing the Users’ personal data for the purpose specified in the current Terms of Condition. We hereby inform you that data reporting is voluntary in all cases.

The User shall:

  1. give real and complete information to the questions of the Registration Form during registration;
  2. update registration data in case of a change.

If data provided by the User are false, incomplete or inaccurate the Operator is entitled to suspend partially or fully the User’s access or cancel it.

The Operator reserves the right to terminate the User’s right to use and access the Website at any time and at its own discretion with immediate effect in the event the User violates the current Terms of Service or the relevant legal provisions.

10. SERVICES ACCESSIBLE FROM THE WEBSITE

10.1 Applicants and application

On its Website the Operator enables visitors to submit their application for job offers.

A prerequisite of submitting their application is prior registration (Section 9) and providing the data necessary for registration (Section 7.1).

The Operator will store the applicant’s data until the User cancels its registration from the application.

10.2 NetShop
On its Website the Operator enables its Subscribers and other Users [following a prior registration (Section 9) and providing the data necessary for registration (Section 7.1)] to purchase new subscriptions, promotional and list price products and use the Bónusz Program programme through the Netshop service.

The Operator will provide home delivery for products purchased from the Netshop service through its Courier Service. For terms and conditions please check Courier Service: Terms and conditions of purchase .

10.3 MyTelenor
On its Website the Operator enables its Subscribers [following a prior registration (Section 9) and providing the data necessary for registration (Section 7.1)] to carry out transactions with regard to their subscriptions through the MyTelenor service that may be conducted through the Operator’s customer service as well (switching tariff package, ordering and cancelling a service, modifying the billing address, etc.).

Changes made in data included in the subscription agreement (e.g. ordering a service) will accordingly entail the modification of the subscription agreement.

10.4 E-mail Stúdió
On its Website the Operator enables its Subscribers [following a prior registration (Section 9) and providing the data necessary for registration (Section 7.1)] to use electronic mailing services through the E-mail Stúdió.

10.5 SMS Stúdió
On its Website the Operator enables its postpaid Subscribers [following a prior registration (Section 9) and providing the data necessary for registration (Section 7.1)] to send SMS messages through the SMS Stúdió service.

10.6 MMS Stúdió
On its Website the Operator enables its Subscribers [following a prior registration (Section 9) and providing the data necessary for registration (Section 7.1)] to store MMS messages (maximum size of 300 kB each) which were sent to MMS Studio before 4 March, 2014. These messages may contain pictures and text as well.
The Operator provides the storing of these messages until 1 July, 2014 after this date the stored messages will be deleted from MMS Studio.

10.7 MyWAP
On its Website the Operator enables its Subscribers [following a prior registration (Section 9) and providing the data necessary for registration (Section 7.1)] to edit the content and structure of menu point MyWap available on WAP, through the MyWap service.

10.8 Fleet Tracking
On its Website the Operator enables its business/institutional Subscribers [following a prior registration (Section 9) and providing the data necessary for registration (Section 7.1)] to query the geographical position of authorized subscriptions through the Fleet Tracking service and store such information for 6 months.

10.9 MobiTrend and Mobitrend Max
On its Website the Operator enables its legal entity Subscribers [following a prior registration (Section 9) and providing the data necessary for registration (Section 7.1)] to set and modify the operational criteria for MobiTrend and Mobitrend Max services, through the administration interface of MobiTrend and Mobitrend Max services.

11. GOVERNING LAW, LEGAL DISPUTES

The current Terms of Use were set forth by the Operator in accordance with the relevant Hungarian legal provisions. In matters ungoverned herein Hungarian provisions will apply.

Legal disputes arising from the application of the current Terms of Use that cannot be settled out of court shall be decided by the competent Hungarian courts.

Your opinion is important! Should you have any questions or remarks in connection with the Terms of Service or the Data Protection Policy please send us an email at adatvedelem@telenor.hu

Last modified: May 18, 2010

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