What is the Telenor Contact service?
Telenor Contact allows you to use a mobile phone that supports the service over Telenor's wireless mobile Internet connection to access your incoming emails sent to your web-based (e.g.. Yahoo! Mail, Gmail) and other local POP/IMAP mailing systems (e.g. Freemail, Citromail, Indamail etc.) by forwarding these emails to your mobile phone via the “push email” function of the service without initiating synchronisation.
What can I do with the Telenor Contact service?
You can use your mobile support the Telenor Contact software (e.g. Android, Symbian, Windows Mobile, J2ME) to read, reply to or delete your emails or to write and send messages directly from your handset.
This way, you can save time and money and access your electronic mailboxes conveniently using your service-compatible phone no matter where you are. Using Telenor Contact, you can automatically deliver (“push”) your email messages and access email attachments and images from your mobile phone. You can manage your existing and supported email addresses with the Telenor Contact service. The service is designed to download and send the messages in your email accounts to a mobile supporting the service, from where you can directly respond through the email account originally accepting the message. In addition, the service can synchronise your mailbox with your phone via the wireless connection, eliminating the need for managing your mail seperately in your mailbox.
Using the service, you can synchronise several accounts with your phone. This way, when you are using more than one account, you can access and reply to all the messages in your mailboxes directly from your phone.
Your email messages continue to be delivered to your existing email account as they were before you added the email address to the Telenor Contact service.
You can easily configure the service for the supported email addresses either directly on the handset by entering the information needed to access your electronic mailbox (email address and password).
Telenor Contact Instant Messaging is an instant messaging function that enables you to access chat clients (e.g. Google Talk) supported by the services on your Android mobile device (the range of systems and devices supporting instant messaging is continuously expanding).
What are the terms of use?
A monthly fee applies to this service.
- and only by ordering a Mobil Online service package that includes at least 100 MBdata traffic.
- You can only use the service with a phone that supports the Telenor Contact application. The list of compatible devices is available on our website at http://telenorhu.seven.com/get/client/dl.do?b=telenor&l=hu
Telenor Contact service fees:
| Telenor Contact service fees | Gross |
| Registration fee | Free of charge |
| Monthly fee | Gross HUF 1 / SIM |
| Traffic included in the monthly fee* | None |
| Traffic fee* |
*The service does not include a traffic quota. In addition to the monthly service fee, the fee for a Mobile Online service package including at least 100 MB of data traffic (e.g. Mobil Online 100 MB) will also apply. The traffic limit included in the Mobile Online service package can also be used for traffic generated by the Telenor Contact service with the same conditions.
To select the one that best fits your needs, see the Mobile Online monthly fee service packages that also offer web browsing capabilities via your mobile phone. The monthly fee for the Mobile Online package will be invoiced separately from the monthly fee for Telenor Contact Corporate.
Telephone Sets
Supported devices: http://telenorhu.seven.com/get/client/dl.do?b=telenor&l=hu
From December 2010, the following handsets will come with the Telenor Contact application (the box of the pre-installed devices will carry a Telenor Contact sticker):
- Samsung Galaxy S
- Samsung Galaxy 3
- Samsung S5230
Ordering
Residential, Small businesses
- Via SMS message: by sending the word ‘TC’ to +36 20 2020 200.
- Via the Telenor Online web-based customer service
- Via the automatic service ordering line: 1741
- At Telenor Sales Points
- Customer Service Line: 1220
If you would like to synchronise your mobile with a Lotus Domino or Microsoft Exchange server, visit theTelenor Contact Corporate website for more details.
Conditions of use
- The Telenor Contact service and its elements are provided exclusively by the Seven Networks Seven Networks International Ltd Company registry No. FI-1560088-5, registered office: Paciuksenkatu 29 FI-00270 Helsinki, Finland, or its subsidiary or other affiliated/contracted companies (hereinafter jointly referred to as “Seven”) over the network of the Service Provider.
- Seven makes the use of its services and software subject to accepting the terms and conditions of use in Telenor's GTC (TERMS AND CONDITIONS OF USING SOFTWARE LICENSES). Acceptance of these terms and conditions is a precondition to using Telenor Contact and Telenor Contact Corporate.
- After the trial period expires, the service may only be used if it is ordered, if the monthly subscription fee is paid and if the Telenor Contact application is downloaded and installed on your mobile phone. The license for the mobile phone application ensuring the operation of the service may be downloaded from the website of the Service Provider, free of charge. Application download is subject to a data transfer fee based on a GPRS Online service (e.g. Mobile Online Start, Mobile online 100, etc.). The installation kit of the application to download generates approx. 1 MB of data traffic, which amount may vary from one model to another.
- If the Subscriber does not order the service before the trial period expires, it will automatically be disabled.
- The service is activated regardless of whether you actually download the application. Therefore, if you order the service you will need to pay a subscription fee even if the application has not been downloaded to your device or it has been deleted.
- You can use the service by connecting to the Service Provider’s telecommunications network through the Online service access point, the access to which is ensured by the Service Provider through its interface.
- You can only use the service with a phone that supports the Telenor Contact application. A list of these sales points can be found on the service provider's website (http://www.telenor.hu), as well as at www.seven.com.)
- The various functions (email, calendar, contacts and instant messaging) may be used with different functionalities depending on the device type.
- After the trial period expires, the Telenor Contact service may only be used in combination with a Mobile Online service package that includes at least 100 MB of data traffic.
- If the Mobile Online service linked to the specific subscription is limited or discontinued for any reason, the Telenor Contact service shall be also limited or terminated.
- The Telenor Contact service cannot be used with djuice, Red Bull Mobile or mobile Internet tariff packages.
- If you decide to replace your device or cancel the service, it is your responsibility to delete data or correspondence stored on your mobile device. Cancelling the service does not automatically remove the data from the device.
- Unless otherwise configured by the Subscriber, the Telenor Contact application continuously synchronises the registered email accounts even when the user is abroad; resulting data traffic is thus subject to applicable international traffic fees.
- The traffic fee for using the service abroad shall be payable in accordance with the GPRS based Internet or WAP or, for data traffic directed elsewhere, in accordance with the GTC tariffs.
- The service is automatically cancelled if the subscription is transferred, changed from a post-paid or new generation prepaid to a prepaid subscription or migrated to another service provider. Except in cases of migration to another Service Provider, the Subscriber must order the service again if the Subscriber would like to continue to use the service.
For post-paid subscriptions
- The Service Provider will activate the services no later than three working days after the order is placed. The Subscriber shall pay the full monthly fee for the period remaining from the order date to the end of the billing cycle.
- Although the Subscriber may cancel the service at any time, cancellation only becomes effective at the beginning of the next billing cycle.
For prepaid subscriptions
- The Service Provider will activate the services no later than three working days after the order is placed. The Subscriber shall pay the prorated monthly fee for the period remaining from the activation date to the end of the billing cycle.
- If the Subscriber's balance is depleted but has paid the service fee, he or she can use the service until the end of the billing cycle as long as no limits have been placed on the Mobile Internet service attached to the subscription.
- Although the Subscriber may cancel the service at any time, cancellation only becomes effective at the beginning of the next billing cycle.
