What is the Telenor Contact service?
Telenor Contact allows you to use a mobile phone that supports the service over Telenor's wireless mobile Internet connection to access your incoming emails sent to your web-based (e.g.. Yahoo! Mail, Gmail) and other local POP/IMAP mailing systems (e.g. Freemail, Citromail, Indamail etc.) by forwarding these emails to your mobile phone via the “push email” function of the service without initiating synchronisation.
If you would like to synchronise your mobile with a Lotus Domino or Microsoft Exchange server, visit the Telenor Contact Corporate website for more details.
What can I do with the Telenor Contact service?
You can use your mobile support the Telenor Contact software (e.g. Android, Symbian, Windows Mobile, J2ME) to read, reply to or delete your emails or to write and send messages directly from your handset.
Using a compatible mobile, this service helps you save time and money and allows you to access your email account from virtually anywhere you go. Using Telenor Contact, you can automatically deliver (“push”) your email messages and access email attachments and images from your mobile phone. You can manage your existing and supported email addresses with the Telenor Contact service. The service is designed to download and send the messages in your email accounts to a mobile supporting the service, from where you can directly respond through the email account originally accepting the message. In addition, the service enables you to synchronise your email account with your mobile, i.e. you do not have to manage your messages within your email account. 
Using the service you can synchronise several email accounts in parallel, which means that if you have more than one email account, you can use your mobile to access and reply to messages in all your accounts.
The email messages continue to be delivered to your existing email account as they were before you added the email address to the Telenor Contact service.
You can easily configure the service for the supported email addresses either directly on the handset by entering the information needed to access your electronic mailbox (email address and password).
Telenor Contact Instant Messaging: with this instant messaging function you can access chat clients supported by the service, currently on mobiles running the Android operating system. (For example: Google Talk. The service is continuously expanding to include other systems and devices supporting instant messaging.)
Kapcsolódó linkekHow can I use this service?
A monthly fee applies to this service.
- The service may only be used in combination with a Mobile Online service package that includes a min. of 100 MB data traffic.
- The service is available only for mobile phones that support the Telenor Contact application. For the complete list of these devices, please visit: http://telenorhu.seven.com/get/client/dl.do?b=telenor&l=hu.
Telenor Contact service fees:
| Telenor Contact service fees | Gross |
| Registration fee | Free of charge |
| Monthly fee | Gross HUF 1 / SIM |
| Traffic included in the monthly fee* | None |
| Traffic fee* |
*The service does not include a traffic quota. In addition to the monthly service fee, the fee for a Mobile Online service package including at least 100 MB of data traffic (e.g. Mobil Online 100 MB) will also apply. The data traffic quota included in the Mobile Online service package may be used for the traffic generated by Telenor Contact under the same conditions specified therein.
To select the one that best fits your needs, see the Mobile Online monthly fee service packages that also offer web browsing capabilities via your mobile phone. The monthly fee for the Mobile Online package will be invoiced or deducted from your prepaid balance separately from and in addition to the monthly fee for Telenor Contact.
Telephone Sets
Handsets supported by Telenor: http://telenorhu.seven.com/get/client/dl.do?b=telenor&l=hu
Beginning December 2010, the Telenor Contact application will be pre-installed on the following devices (a Telenor Contact sticker is placed on pre-installed devices):
- Samsung Galaxy S
- Samsung Galaxy 3
- Samsung S5230
Ordering
Residential, Small businesses
- Via SMS message: by sending the word ‘TC’ to +36 20 2020 200.
- Via the Telenor Online web-based customer service
- Via the automatic service ordering line: 1741
- At Telenor Sales Points
- Customer Service Line: 1220
Conditions of use
- The Telenor Contact service and its elements are provided exclusively by the Seven Networks Seven Networks International Ltd Company registry No. FI-1560088-5, registered office: Paciuksenkatu 29 FI-00270 Helsinki, Finland, or its subsidiary or other affiliated/contracted companies (hereinafter jointly referred to as “Seven”) over the network of the Service Provider.
- Seven makes the use of its services and software subject to accepting the terms and conditions of use in Telenor's GTC (TERMS AND CONDITIONS OF USING SOFTWARE LICENSES). Acceptance of these terms and conditions is a precondition to using Telenor Contact and Telenor Contact Corporate.
- After the trial period expires, the service may only be used if it is ordered, if the monthly subscription fee is paid and if the Telenor Contact application is downloaded and installed on your mobile phone. The license for the mobile phone application ensuring the operation of the service may be downloaded from the website of the Service Provider, free of charge. Application download is subject to a data transfer fee based on a GPRS Online service (e.g. Mobile Online Start, Mobile online 100, etc.). The installation kit of the application to download generates approx. 1 MB of data traffic, which amount may vary from one model to another.
- If the Subscriber does not order the service before the trial period expires, it will automatically be disabled.
- Activation of the service is independent from downloading the application. Thus, the monthly fee for the service is due when ordered, even if the application has not been downloaded to the mobile phone or has been removed.
- The Subscriber uses the Service by connecting to the Service Provider’s telecommunications network through the “Online” service access point, using the access provided by the Service Provider.
- The service is available only for mobile phones supporting the Telenor Contact application. (The current list of those devices and the terms of use for the service are available on the website of the service provider (www.telenor.hu) and at www.seven.com.
- The various functions (email, calendar, contacts and instant messaging) may be used with different functionalities depending on the device type.
- After the trial period expires, the Telenor Contact service may only be used in combination with a Mobile Online service package that includes a min. of 100 MB data traffic.
- If the Mobile Online service linked to the specific subscription is limited or discontinued for any reason, the Telenor Contact service shall be also limited or terminated.
- The Telenor Contact service may not be used with djuice, Red Bull Mobile and Mobile Internet tariff packages.
- If the handset is traded in or the service is cancelled, the Subscriber is responsible for deleting the data and messages stored on the mobile device. Cancelling the service does not automatically remove the data from the device.
- Unless otherwise configured by the Subscriber, the Telenor Contact application continuously synchronises the registered email accounts even when the user is abroad; resulting data traffic is thus subject to applicable international traffic fees.
- The traffic fee for using the service abroad shall be payable in accordance with the GPRS based Internet or WAP or, for data traffic directed elsewhere, in accordance with the GTC tariffs.
- The service is automatically cancelled if the subscription is transferred, changed from a post-paid or new generation prepaid to a prepaid subscription or migrated to another service provider. Except in cases of migration to another Service Provider, the Subscriber must order the service again if the Subscriber would like to continue to use the service.
For post-paid subscriptions
- The Service Provider will activate the services no later than three working days after the order is placed. The Subscriber shall pay the full monthly fee for the period remaining from the order date to the end of the billing cycle.
- Although the Subscriber may cancel the service at any time, cancellation only becomes effective at the beginning of the next billing cycle.
For prepaid subscriptions
- The Service Provider will activate the services no later than three working days after the order is placed. The Subscriber shall pay the prorated monthly fee for the period remaining from the activation date to the end of the billing cycle.
- If the Subscriber's balance is depleted but has paid the service fee, he or she can use the service until the end of the billing cycle as long as no limits have been placed on the Mobile Internet service attached to the subscription.
- Although the Subscriber may cancel the service at any time, cancellation only becomes effective at the beginning of the next billing cycle.
