Online Customer Service
If you are a Telenor subsciber, you can use the MyTelenor self-service page. You can find detailed information regarding your phone number, billing information, invoices, electronic top-up, etc.
In order to use the self-service page, you have to register your phone number in the Telenor Online.
You can use MyTelenor self-service page now in English!
For post-paid subscribers:
- Tariff information
- Billing information about the last 6 closed bills, detailed bill items, etc. Pay your bills online!
- Service information - Order new services or cancel old ones through the Telenor Online.
For pre-paid subscribers:
- Top-up / recharge your balance
- Order and cancel services
- Get your balance info
You can use you credit card (Visa, Maestro, etc) to top-up your balance or pay your Telenor bills. Our partner is OTP Bank.