Customer Service Contacts
Automated Customer Service
Free of charge from Telenor’s Hungarian network.
1741 – Switch between tariff packages and order services
171 – Balance top-up for postpaid and prepaid subscriptions. Here prepaid subscribers can top up their normal balance and postpaid subscribers their universal balance.
1748 – Info line for ported numbers: Using the automated system, you can simply check which mobile operator the specific mobile phone number belongs to.
1220 – Can be called free of charge 24/7 from Telenor’s Hungarian network. You can reach the operator using an interactive voice response (IVR) menu system.
+36 20 200 0000 – this is a direct line to a Telenor operator charged at normal rates for domestic calls in your tariff package and at the international rate to Hungary from the specific foreign country.
Via the electronic form:
Our Customer Service will reply to your questions/comments within 30 days.
If you are one of our subscribers and you have already registered at the MyTelenor (formerly known as Telenor Online) online customer service, please send us a message via the Customer Relationship menu. If you have not yet registered online, send your message using one of the following methods:
Mailing address and fax number of our customer service:
Telenor Hungary Ltd., H-2045 Törökbálint, Pannon út 1.
+36 1 464 6111; +36 1 464 6171